• Skip to main content

ISM Seat

  • Products
    • Performance Saddles
    • Comfort Saddles
    • Demo Saddles
    • Clearance Specials
    • Adamo Island Saddles
    • Cycling and Triathlon Kits
    • Apparel
  • Reviews
  • Help & Tech
    • Authorized Dealer Application
    • Guide to Choosing a Saddle
    • Our Technology
    • Patents and Virtual Markings
    • Saddle Dimensions
    • Setup Guide
    • Set-up Assistance
    • Shipping Policy
    • Frequently Asked Questions
    • Warranty & Returns
    • Old Names vs New Names
    • Product Archives
    • Counterfeit Saddles
    • Accessibility Statement
  • Dealers
  • Athletes
  • Contact Us
    • Register Your ISM Saddle
    • About Us
  • Shop
    • USA
    • EU / UK
    • Anywhere else
    • Adamo Island Saddles

Shipping Policy

ISM Saddles

Thank you for shopping with us today. Following are the terms and conditions that constitute our shipping policy.

Shipping is calculated at checkout. The customer is responsible for the payment of country-specific customs and VAT fees which are NOT included in the total charges

Domestic Shipping:

United States deliveries are made by United Parcel Service (UPS) and United States Postal Service (USPS).

International Shipping from the Unites States webstore:

Shipping is calculated at checkout. The customer is responsible for the payment of country-specific customs and VAT fees which are NOT included in the total charges.

EU Shipping:

We provide Free Shipping to most European Countries. To check we can deliver to your desired destination, please add your saddle to cart, checkout, and then select your chosen delivery country/region location from the drop-down box.

All shipments are made by DPD or Royal Mail trackable services.

ISM Saddles, LLC

1909 Foggy Ridge Parkway Lutz, Florida 33559 USA

Office hours

Monday – Friday 9:00 a.m. – 4:00 p.m. Eastern

Telephone

813-909-1441

Fax

813-200-8706

  • Model Categories

  • Performance Narrow
  • Performance Long
  • Performance Short
  • Performance Recreation
  • Performance Mountain
  • Comfort City
  • Comfort Fitness
  • Help & Info

  • Choosing a Saddle
  • Setup Guide
  • Frequently Asked Questions
  • Warranty Info
  • Accessibility Statement
  • Buy Our Saddles

  • Shop Online
  • Find a Dealer
  • Contact ISM

  • Contact Us
  • Register Your Saddle
  • Post a Review

For help or questions about our products or orders, you can contact us online

© 2025 ISM Seat

Phone: 813-909-1441
Fax: 813-200-8706

1909 Foggy Ridge Pkwy.,
Lutz, FL 33559

Facebook Instagram Twitter YouTube

Web design by Spartan Media

ISM