• Skip to main content

ISM Seat

  • Products
    • Performance Saddles
    • Comfort Saddles
    • Demo Saddles
    • Clearance Specials
    • Adamo Island Saddles
    • Cycling and Triathlon Kits
    • Apparel
  • Reviews
  • Help & Tech
    • Authorized Dealer Application
    • Guide to Choosing a Saddle
    • Our Technology
    • Patents and Virtual Markings
    • Saddle Dimensions
    • Setup Guide
    • Set-up Assistance
    • Shipping Policy
    • Frequently Asked Questions
    • Warranty & Returns
    • Old Names vs New Names
    • Product Archives
    • Counterfeit Saddles
    • Accessibility Statement
  • Dealers
  • Athletes
  • Contact Us
    • Register Your ISM Saddle
    • About Us
  • Shop
    • USA
    • EU / UK
    • Anywhere else
    • Adamo Island Saddles

Set-up Assistance

If you would like assistance in the proper setup and positioning of your ISM saddle, please fill out the form below and someone will contact you as quickly as possible. We are available for personal fit assistance at our office location in Lutz, Florida. Call 813-909-1441 to schedule an appointment.

Additionally, we can provide assistance via a virtual fit using a video sent from you.

Upload your video to the “File Upload” section below and one of our fit experts will contact you as quickly as possible.

Your video should contain a 30 second shot of you riding your bike and pedaling (this can be done by placing your bike in an indoor trainer or have someone stand outside and video the rider as they ride by). We need to see the entire bike and all of you, the rider, in the video.

We also ask for a 30-second video showing the rear of the bike and the rider, again the entire bike and all of the rider. In all videos, the phone or camera should show a full-frame horizontal video.

Whether you are a recreational rider or a pro our goal is for you to be comfortable.

Set-up

To request assistance in proper set-up of saddle
  • Drop files here or 
    Accepted file types: mp4, mpeg-4, mov, wmv.
    You can upload video files (MP4, MPEG-4, MOV, or WMV) to illustrate your question or issue you've encountered
  • Model Categories

  • Performance Narrow
  • Performance Long
  • Performance Short
  • Performance Recreation
  • Performance Mountain
  • Comfort City
  • Comfort Fitness
  • Help & Info

  • Choosing a Saddle
  • Setup Guide
  • Frequently Asked Questions
  • Warranty Info
  • Accessibility Statement
  • Buy Our Saddles

  • Shop Online
  • Find a Dealer
  • Contact ISM

  • Contact Us
  • Register Your Saddle
  • Post a Review

For help or questions about our products or orders, you can contact us online

© 2025 ISM Seat

Phone: 813-909-1441
Fax: 813-200-8706

1909 Foggy Ridge Pkwy.,
Lutz, FL 33559

Facebook Instagram Twitter YouTube

Web design by Spartan Media

ISM